Digital for Small Businesses > This Is How You Do It!

According to the American Marketing Association, the average consumer in the United States experiences 4000 to 10,000 brand messages a day. With that kind of saturation, it can be challenging to stand out as a small business amongst all the competition. Whether you are a referral business or one that has to drum up leads, you have to have a digital presence to connect with the over 85% of consumers who research their purchases online before buying. Just let that sink in for a moment. Here are the basics of digital to get you started.

Some additional statistics to ponder:

Google Business Profile

The first thing you need to do is make sure that your business is registered with Google. While there are other search engines, the bottom line is Google is the leader capturing over 92% of the market. 

  1. Got to Google My Business

  2. Enter Your Business Name and Address in the Search Box

  3. Select or Add Your Business

  4. Make sure all your information (NAP Name-Address-Phone Number) are accurate

  5. Verify your business

Google Reviews

At the very minimum, you have to have some reviews on Google. Encourage your happy customers to post a review. 

Website

You have to have a website that is easy to navigate. The more difficult it is for your potential customers to find what they need, the less likely the visit to your site will convert to leads or sales. Your website also needs to load quickly, and you also have to have rich content. Balancing the two is essential. The slower it loads, the higher the bounce rate. 

Create landing pages for deals as you create them and use forms to collect data on your visitors. Make sure your forms are as simple as possible and require the least amount of information to minimize bounce rate. 

Create Content

Google cares about expertise, authoritativeness, and trustworthiness to rank you. Organic search still makes up a great deal of the searches, so it is important to try and optimize your content so that consumers can find you. Create content that is thoughtful, engaging, helpful, and, most of all, authoritative. Determine who and what your niche is and post helpful content and demonstrate your expertise. Link your content to other sites and writers who have authority in your industry.  

Google Ads

Paid ads are a great addition to your organic content. Google Ads only charges you when you get a call or a click on your website, which can be an effective way to generate leads. Your ads need to be created with keyword searches for consumers to find you based on the words they are using on Google.

  • Set your goals

  • Do your research

  • Strong purposeful messaging

  • Have a way to measure your goals

Use a tool like Google Keyword Planner to determine what words your buyer persona is looking for and use those keywords to determine the content and focus your Google Ads.

Social Media

Social media is a tool you are likely using. Ensure that the platform you are using reaches the personas you are trying to achieve. Also, consider your hashtags and how they are working for you too! 

Stay updated on how they are evolving. For example, Tik Tok didn't have any ads, but it changed. Likewise, the audience was very young, but now the audience is evolving and "aging", changing the landscape and potential to reach your target market. 

Paid Social

Facebook Ads and other paid social content can boost your digital visibility with consumers. Of course, you have to weigh the cost versus rewards, but it is certainly something to consider. 

Email/Newsletter

Your email needs to be automated, and to be most effective, you need to have a workflow. This is where you generate a variety of emails to reach a variety of buyer personas at the different stages of their buyer's journey. Email has a very high ROI and can be very lucrative in generating leads and sales.

Copywriting Basics

Here are some tried and true copywriting basics for you to follow as you create ads, blogs, emails, and landing pages:

  • Capture the value that your company brings over the competition

  • Use language that is simple and easy to understand

    • Avoid acronyms

    • Avoid jargon

    • Reduce wordy phrases to single words

    • Avoid nonspecific nouns

    • Use power verbs

  • Use Call To Actions in all of your content. In your blogs, insert a few CTAs, in an email, have a CTA to one of your landing pages or your content, etcetera.

Ask yourself these questions about your social posts and paid ads:

  1. How does this ad align with buyers' values?

  2. What makes this offer unique?

  3. What are our company's values, and are they portrayed?

How to optimize your content:

  • Create landing pages for each deal and have your ads and landing page copy align

  • Make your landing pages simple - they should be singularly focused - remove navigation bars to other pages on your site that might distract your audience.

  • Add your CTA halfway up the page of content.

  • When you have forms on your landing pages, make sure they are as simple as possible.

All of the different strategies have the potential to grow your business. It is difficult to know which and where and at what cost. It is constantly changing and evolving, and unless you have dedicated personnel to follow the way digital marketing is trending, you could fall behind your competitors. That is where digital marketing strategists like Anneomaly Digital comes in; we'd love to help you boost your digital presence to the millions upon millions of digital consumers that are at your fingertips and stay ahead of the competition. Contact us today.